Authentic Assessment Toolbox
created by Jon Mueller

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Community Experience:
Return Items for Refund

 

Standards

Standard 2: The student will be able to return items to stores for refund

 

Task

The student goes into the community to return an item.

 

Rubric

Rubric Levels

PG Physical guidance: the student requires physical guidance to perform this task
VP Verbal/Visual prompt: the students requires a verbal and/or visual cue to perform this task
 I Independent: the student is able to perform this task independently


Return for Refund

CRITERIA

PG

VP

I
Locates service desk


Takes a number/waits turn


States reason for return


Produces receipt


Writes personal information on form


Puts money received in wallet





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Copyright 2011, Jon Mueller. Professor of Psychology, North Central College, Naperville, IL. Comments, questions or suggestions about this website should be sent to the author, Jon Mueller, at jfmueller@noctrl.edu.